Does your credit card statement refer to SVBilling?

If so, you purchased something from one of the online retailers we handle payments for.

Is this a legitimate charge?

Yes, this is a legitimate charge from an online merchant where you made a purchase.

Why does it not have the merchant’s name or site name?

To protect your privacy, the store where you made your purchase chose to have SVBILLING on your statement instead of the store name.

I don’t remember where I made my purchase, how can I get more information?

Please email us at [email protected] with the amount of the charge, the date of the charge and the last four digits of the credit card where the charge appears.

We will respond within 30 minutes during business hours (Monday to Friday, 12pm to 12am Eastern Time) with more information including the receipt for the purchase.

You can also call the toll free number listed on your statement between 12pm and 12am Eastern Time.

100% Secure
SAFE & Discreet
pci-dss compliant
live chat

Got Questions?

If you have any questions about your order, please contact us.

contact us
PCI-DSS Compliant
This site is protected by Trustwave's Trusted Commerce Programm